Britannia Security are fully committed to the success of their franchisees and have spent considerable time developing their Franchisee Training Programme and Operations Manual.

It has been designed to take somebody with no previous security and fitting background and give them the required skills and knowledge to operate their own Britannia Security Franchise.

Initial Training

The initial training takes place over two weeks at the Britannia Security Head Office in Stockport. The training is mainly ‘on the job’ training with two days of class room based training to back everything up. It covers the following key areas:

1. Product Awareness
   
2. Measuring and Fitting Products
   
3. Motor Fitting
   
4. Quoting Systems
   
5. Technical Overview of Products and Services
   
6. The Deal Process
   
7. Finance Overview
   
8. The Client Experience
   
9. Lead Generation
   
10. Lead Conversion
    
11. Profit In The Deal
    
12. Maximising Earnings
    
13. What To Do First / Activity Planning
    
14. Templates and IT Systems
    
15. Customer Database Management
    
16. Franchise Support Structure
    
17. Key Contacts
    

This training gives you sufficient knowledge to confidently begin trading as Britannia Security within your exclusive Yellow Pages Area.

As you begin generating leads and quoting prices telephone and e-mail support is always available to you to help ensure the whole process runs smoothly and deal with any questions or queries you may have. We also like to do this to make sure you are maximising your earning opportunity on every deal.

Camera phones are provided to every franchisee to assist with technical back up. Photographs can be taken by the franchisee and immediately sent to Britannia Security to ensure that the correct analysis and pricing has been made.

Ongoing Training

Once you have had your initial training from Britannia Security it doesn’t stop there. Ongoing bespoke training is available to you at any time if you want more advanced training or just some refresher training to go over anything again.

We are committed to the success of all our franchisees and feel that our training, support and backup are key features of our franchise offering.

Back Up and Support

Permanent technical support is available to franchisees via the telephone, e-mail and a camera phone. The camera phone enables you to take on site photographs and immediately send them to Britannia to request pricing and technical support.

Three office based employees of Britannia Security Franchise are in place to support the franchisees on a day to day basis providing technical, invoicing and quoting support.

In addition you have s full manufacturing department behind you and ongoing access to Peter Mathews, the Managing Director. Peter Mathews will make adhoc visits to your area to ensure you are maximising the potential of it. He will also be available for meeting support with bigger potential customers.

Recruitment advice and selection is another area where you will benefit from the expertise of Britannia Security. As you become more established you will look to increase the number of fitting teams within your territory in order to maximise your income.